How can we help?

Find answers to your questions or get in touch.

Installation, errors, and performance.

Passwords, 2FA, and ban appeals.

Refunds, invoices, and store issues.

Discord, events, and reporting.

Frequently Asked Questions

Where can I play your games?

Currently available on PC (Steam & Epic Games). Console versions (PS5, Xbox) are planned for late 2026.

What is the refund policy?

You can request a full refund within 14 days of purchase if played for less than 2 hours.

Are you hiring?

Yes! Check our main site's Contact section under "Careers" to submit your CV and portfolio.

How do I report a bug?

Please join our Discord server or email support@34sentertainment.com with screenshots and logs.

Submit a ticket and our team will get back to you.